The Q and A Sales Podcast
with Paul Reilly
Salespeople constantly have questions running through their minds, and the purpose of this podcast is to answer those questions.
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Featured Q and As
Why should salespeople handle customer complaints?
Paul lays out four excellent reasons why you, the salesperson, should handle customer complaints. Show Notes The seller understands the context of the complaint—what’s going on in the customer’s world. Salespeople have a lot of skin in the game and will work tirelessly to resolve the problem. Resolving your customer’s complaint is a relationship-building opportunity. …
How do I review my pipeline?
Paul provides tips to manage your sales pipeline heading into Q4 2022. Show Notes Many salespeople do not have a full pipeline. You need the 3-2-1 pipeline ratio. (Listen to find out what that is.) In tough times, your pipeline ratio changes to _______. How often do you purge your pipeline of dead and stalled …
How can I unplug on vacation?
Paul throws down the gauntlet and challenges you to completely unplug on vacation. Show Notes Biggest challenge: leave your laptop and work phone at home. WHAAAT! If you are not able to take a vacation because you fear losing an opportunity or missing a sale, you need to find a better way to manage your …
How do I get salespeople to follow policy and procedure?
Paul offers sales managers a different perspective when it comes to non-compliance to policies and procedures. Show Notes Take an honest look at the process of getting pushback. Does this policy or procedure add any value to the customer experience? Cost without value diminishes you in the marketplace. Regarding top salespeople, do their results have …
How do I sell like a marketer? With Aidan McCann
Paul talks with Aidan McCann of Outré Creative, a global marketing design firm, about how sellers can be more relevant, persuasive, and close more sales by thinking like marketers. Show Notes “Marketing is more important now than ever before given that the composition of the marketplace has changed dramatically over the last couple of years.” …
